Delta to Offer Free Wi-Fi, Special Content for SkyMiles Members

January 9, 2023
January 9, 2023

Delta Air Lines on Feb. 1 will begin offering free inflight Wi-Fi to its SkyMiles loyalty program members, the carrier announced Thursday. The new benefit is part of a larger "vision for personalized travel" for members that also will include access to certain content and exclusive offers. 

Dubbed Delta Sync, the program's perks will roll out through 2023 and 2024. The free Wi-Fi, in partnership with T-Mobile, will be onboard most domestic mainline flights to start, according to the carrier. More than 700 Viasat-equipped aircraft will be enabled with free Wi-Fi by the end of 2023. It also will be available on most international aircraft by mid-2024, and most regional aircraft by the end of 2024, according to Delta. 

Planned to launch in the spring is a beta version of the Delta Sync Exclusives hub, which will give SkyMiles members access to exclusive offers and entertainment, such as Paramount Plus content, dining guides from restaurant booking platform Resy on select routes, recommendations from travel guide Atlas Obscura, and content from New York Times Games, including Wordle, Spelling Bee and the crossword puzzle, according to Delta. In addition, "curated" American Express card offers will be available later this spring. 

This summer, the carrier also plans to launch Delta Sync On Demand, which is a new in-flight entertainment system that will recognize SkyMiles members and include food-and-beverage ordering in first class as well as content recommendations, real-time seatback flight notifications and "all-new journey planner functionality," according to Delta. The full experience will begin rolling out by the end of the year with more features and functionality, including additional personalization and brand integrations, to follow, according to the carrier. 

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